Please Note: (above) is for booking Khayelitsha rooms. / (below) is for booking all rooms except the Khayelitsha rooms.
Make your booking
No booking is confirmed until you receive a Whatsapp or Email confirmation from us
Booking Policy
A 50% deposit will confirm your booking payable by EFT
Full payment on arrival – payable by EFT or card
NB – No cash accepted on premises
Non-Refundable Deposit Policy
Whilst we are a small establishment in a far-flung out of the way location we need to adhere to a strict non-refundable deposit policy as cancellations affect us and the people who work here greatly. When we reserve a unit for you or your group, we turn away all other inquiries for those nights as we have agreed to hold them just for you. We are sure you can understand, it’s purely an economics choice, we just ask that you be sure about your timing.
However, we understand that accidents or emergencies do happen and Protea Ridge management will always, in the best interests of our guests, and in the hope of building guest trust, always leave a little wiggle room for when these rare occasions of sudden last minute cancellations do arise.
The following guidelines refer to group bookings (5 or more persons)
Cancellation 0-15 days – forfeit 100% of deposit
Cancellation 15-30 days – forfeit 75% of deposit
Cancellation 31 or more days – forfeit 50% of deposit
Cancellation prior to 32 days or more to booking will receive a full refund.
Small groups ie. couples and singles have a “free cancellation” up until 48 hours before their visit
NB – no cash accepted on premises
Payment by EFT OR CARD only. Not having access to pay by either of these methods will unfortunately deny you access to the Homestay.
Contact Us
Let’s get in touch
Message
Important Note
PLEASE BE AWARE
Municipal services do not reach far down into the rural areas. With this in mind please remember:
All water at Protea Ridge is either harvested during rainy days for drinking, or pumped from the borehole to the concrete reservoir for kitchens, bathrooms and showers. Please use water sparingly and considerately.
Littering is not tolerated at Protea Ridge. Use the bins provided.
Stow it, don’t throw it.
Protea Ridge is serviced by Eskom but only has limited generator power for emergencies and for keeping deep freezers cold. Always bring a torch as management has no control over the Eskom power supply. Candles and/or small solar lights are provided.
Please Note: (above) is for booking Khayelitsha rooms. / (below) is for booking all rooms except the Khayelitsha rooms.
Make your booking
No booking is confirmed until you receive a whatsapp or email confirmation from us
Booking Policy
A 50% deposit will confirm your booking payable by EFT
Full payment on arrival – payable by EFT or card
NB – No cash accepted on premises
Non-Refundable Deposit Policy
Whilst we are a small establishment in a far-flung out of the way location we need to adhere to a strict non-refundable deposit policy as cancellations affect us and the people who work here greatly. When we reserve a unit for you or your group, we turn away all other inquiries for those nights as we have agreed to hold them just for you. We are sure you can understand, it’s purely an economics choice, we just ask that you be sure about your timing.
However, we understand that accidents or emergencies do happen and Protea Ridge management will always, in the best interests of our guests, and in the hope of building guest trust, always leave a little wiggle room for when these rare occasions of sudden last minute cancellations do arise.
The following guidelines refer to group bookings (5 or more persons)
Cancellation 0-15 days – forfeit 100% of deposit
Cancellation 15-30 days – forfeit 75% of deposit
Cancellation 31 or more days – forfeit 50% of deposit
Cancellation prior to 32 days or more to booking will receive a full refund.
Small groups ie. couples and singles have a “free cancellation” up until 48 hours before their visit
NB – no cash accepted on premises
Payment by EFT OR CARD only. Not having access to pay by either of these methods will unfortunately deny you access to the Homestay.
Important Note
PLEASE BE AWARE
Municipal services do not reach far down into the rural areas. With this in mind please remember:
All water at Protea Ridge is either harvested during rainy days for drinking, or pumped from the borehole to the concrete reservoir for kitchens, bathrooms and showers. Please use water sparingly and considerately.
Littering is not tolerated at Protea Ridge. Use the bins provided.
Stow it, don’t throw it.
Protea Ridge is serviced by Eskom but only has limited generator power for emergencies and for keeping deep freezers cold. Always bring a torch as management has no control over the Eskom power supply. Candles and/or small solar lights are provided.